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Netflix Culture: 4A feedback principles

Updated: Feb 10, 2023

Culture micro-practices are small, sometimes unconventional ideas to improve company culture, inspire new behaviours and ways of working, and promote psychological safety, collaboration, employee experience, and engagement.


We're all about fostering a culture of open communication and continuous improvement. But let's be real, giving feedback can be tough. Who wants to have those awkward conversations or risk causing conflict? But, as we all know, bottling up our thoughts and opinions can lead to resentment and a silo mentality. It doesn't have to be this way!


By incorporating Netflix 4A Feedback as your culture micro-practice, teams and individuals can give and receive feedback in a constructive and effective way.


This will help to improve work, reach better results and establish a culture where everyone feels comfortable giving and receiving feedback in a positive manner.


Culture micro-practice: Netflix 4A Feedback Principles


1. Create a shared document or physical journal where team members can give and receive feedback on their work using the 4A framework.


2. Each day, team members should spend a few minutes writing down one thing they did well and one thing they could improve on, and then provide feedback to at least one other team member using the 4A framework.


3. Team members should focus on providing feedback that is Attention, Amplification, Alignment, and Accountability.

  • Attention: Feedback should focus on pointing out the most important aspects of the work, the ones that are most impactful and relevant.

  • Amplification: Feedback should provide suggestions on how to improve the work and make it better.

  • Alignment: Feedback should provide suggestions on how the work aligns with the company's goals and values.

  • Accountability: Feedback should provide suggestions on how the work can be implemented and who will be responsible for its success.

4. Each day, team members can read the feedback they received and reflect on how to incorporate it into their work.


5. Teams can review the journal regularly to track progress and identify areas for improvement.


Give it a whirl. Let me know how it goes by sharing and tagging me on LinkedIn (#micropractice).


Download the Culture Micro-Practice PDF

CMP #12_ 4A Framework for Feedback
.pdf
Download PDF • 42KB

 



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